Baggage is considered delayed if it is not present when you get off the plane but is delivered to you later. If during the period of absence of your baggage, you had to buy basic necessities (hygiene products, underwear, etc.), you can request reimbursement from the airline on presentation of invoices.
You have three weeks (21 days) from the date the baggage was made available to you to make a written complaint to the carrier. In the absence of a written complaint within this period, any action against the company is inadmissible.
If you notice that your baggage is not there on your arrival, report it immediately to the Saudia counter or to the company that made the last flight so that it can register your complaint and, if necessary, start the search for your baggage.
If there is no counter, contact your operator as soon as possible (reachable on +966920003777) to report the absence of your baggage and obtain a file number. If you are on vacation, don’t wait until you get home.
Make a declaration within 21 days
Go immediately to the baggage service desk at the airport who will give you a Property Irregularity Report (PIR) with a personal reference that will allow you to track the status of your delayed baggage online and to modify your data if for example the delivery address or your contact details are inaccurate or have changed. If you cannot find this office or it is closed when you arrive, go to the company website and complete a lost baggage form.
Keep invoices for your basic necessities
It is important to keep all invoices for the purchase of essential goods so that you can then claim reimbursement from the airline (they do in most cases). Some companies can also provide you with a basic kit or cover your initial expenses. The company is not, however, required to do so.
Compensation and reimbursement for lost baggage
If your suitcase is permanently lost after the 21 day period, you can get a refund. Invoices or proof of purchase of the goods in the suitcases must be provided (obviously the dates of purchase must be prior to the trip). The reimbursement will be equal to the invoices provided for the goods in the suitcase and will be capped at 1.131DTS (special drawing right: international currency), i.e. between € 1,300 and € 1,400 per passenger. You can only get more if you have made a declaration of value before the trip.
Please note: this is a reimbursement per passenger and not per lost baggage. If you do not have an invoice, you can request € 20 per kilo that your baggage weighs.
If the carrier admits the loss of your checked baggage or if your baggage has not arrived at its destination within twenty-one days from the date it should have arrived, it is considered lost. You are then entitled to claim reimbursement for your lost property and suitcase.
You will be able to obtain compensation, but be aware that in the event of loss of baggage, airlines including Saudi Airlines do not reimburse lost personal effects on the basis of their new value but often apply a discount.
You must send a written request to your carrier enclosing the invoices for the purchase of lost goods.
If there is no luggage, the company can sometimes provide you with a basic kit or give you a credit to cover your initial expenses due to the absence of your suitcase, but this is not an obligation.
If you notice upon receipt of your baggage that it has been damaged or destroyed during transport, you can request reimbursement of the price of your suitcase and damaged goods from the carrier.
To do this, you must write to the company within 7 days of receiving your suitcase, providing as much information as possible about the goods damaged during transport (photographs of the damaged goods, purchase invoices, etc.).
The liability limits are set in units of account of the International Monetary Fund (IMF) called SDRs (Special Drawing Rights) varying according to currency fluctuations. They can amount to 5,950 Saudi Riyal (1330 euros per passenger).
If your damage is below these limits, you can only claim reimbursement for the amount of your damage.
If the amount of your proven damage is greater than the liability limit, you will only be able to claim compensation equal to this limit.
Submit a complaint online
You can file your complaint electronically, if you do not receive your luggage ten days after your arrival at the destination airport, or if you have not received it in its original condition.
Track the status of your complaint online
Saudia provides its customers with a tool (World Tracer (http://www.worldtracer.aero/filedsp/sv.htm ) allowing them to track their lost / damaged baggage claim file remotely.
87 Comments on “Saudia Airlines Claim: Lost or damaged baggage owes you explanations and compensation”
I was on Flight from Kuala Lumpur to Geneva via Jeddah on Mar 6. One of my checked bags, a very important music instrument inside a flight case, was checked in in Malaysia, but didn’t arrive in Geneva. We filed a property irregularity report with the Geneva ground office called Swissport, but since then more than 48 hours have elapsed and Swissport is telling us that they wrote emails to Saudia and nobody has responded. We don’t know where the bag is, if it is still in Kuala Lumpur, if it ever made it onto any planes, or made it onto the wrong plane. Since more than 2 full days have passed since we reported the bag lost, I thought it’s very unreasonable that there would be no information. I called the Saudia general customer support office and they gave me the Saudia customer service phone numbers at Kuala Lumpur Airport, Jeddah Airport, and Geneva Airport, and nobody answers the phone at any of those locations.
How can this be the experience of a customer when trying to find the luggage they have checked in and gone missing as a fault of the airline’s? It is baffling and not acceptable. Please if anyone is reading these comments, I would appreciate an answer as to where my luggage is asap.
Hi Saudi airlines team ,
I arrived with family on 28Feb 2023 @ Manchester airport from Madina to JEDDAH to Manchester one of my suitcase didn’t arrived its almost 3days now no update on missing baggage tracking/ tracing system can some advise
Saudi airline is worst airline I have seen.the staff at king abdulaziz international airport is extremely non cooperative and dull, low IQ level people.my flight was at 1:40 on 20/1/2023. A female staff entered wrong time by her mistake.the seniors at ticketing area, inspire of punishing her changed my flight.i stayed at night outside airport and my luggage went into wrong plane.they were totally unsupportive.i will not suggest any one to go with this airline.they are just looting people.
Please help,One of my mother’s luggages in the checking of Jeddah Airport, could not take it. How can my mother get this luggage? My mother is now staying in Makkah.my mothers luggage have been missing flight on feb 15 at 6.55 mn.She’s name Razia Begum,Mobil number 0572257731(saudia)
Luggage colour is brown.medium size.The handle was wrapped in a red ribbon. Please if you get this luggage contact this uper number..
My luggage has been missing since my flight SV21 on Jan 12th. I haven’t heard anything after multiple emails and forms.
My baggage was lost on 7.Jan .i have raised a missing baggage complaint.
I was traveling from Cochin to Zurich via Riyadh.
Airline not only lost my luggage,they don’t assist at all to find it out.
All the helpline contacts are helpless .
Hi. Sir/madam pls. Help left my luggages to Dammam to riyadh so until now did not or nomor call. And saying the naia Airport until now. Nomor call the Saudi airline for left my luggages so pls. Help me😢becouse my thinks is important and from my family. Thank you godbles🙏
Hey Saudi airline what happen until now my luggages did not see or no contuct. What happen Icall the naia airline saying my luggages did not see until now Dec. 23 until now jan19 so next month I back the Saudi what happen my luggages so slow respond my God. So pls this my cp. No 09556419565 if you see my luggage psl. Call me this is important thinks. And for my family 😢 so pls. Pls. Help me
I was recently travelling from istanbul to Jakarta and transit through Medina on 3 January 2023 using Saudia Airline. I have not found one of my baggage upon arrival terminal in Jakarta. I have filed complained and they assumed its because the short transit time. The waiting time of my flight was reschedule from 2 hours until 7 hours, which I believe none sense if you told us that its very short. We also pay extra baggage yet the baggage service was not very pleasing. They only said to wait still tracking on process. How come they did not have the information at all after several days? There are many important things inside the luggage. Please, we need quick response
Hi I have lost my baggage yesterday in the Delhi airport. I travelled from the JFK airport to Delhi airport but my bags are not received. And I tried contacting the number they have provided but no response from them. I am in need of my luggage urgently. I tried contacting this people for multiple times. I am travelling back in 10 days. Kindly help me with my baggage.
I think I was on the same flight, and the same happened to me. Pls let me know if you get some response from them.
I did travel on 5th NOV and 6th NOV from Bangalore to NEOM KSA away Dubai. When i arrived in the airport my check-in bag didn’t arrive and i asked airport authority to raise a bag Compliant they were reluctant and mentioned we don’t have authority to raise any claims. However I did follow up with my travel agent dnata , they found my bag in dubai and they transferred to collect in NEOM, unfortunate NEOM airport don’t have delivery and here TAXI is not available in remote place.
Somehow I managed to get my bag after 11 days of travel and airport authority least bother to raise delay claim request, when I asked they said its not our problem. Attached ticket and bag delivery note for ref.I raised Baggage claim request on 6th or 7th of NOV which are closed without action saying no CLAIM request.
Can you please help me create delay CLAIM request Hope you understand the survival in remote place for good about 11 days.
Hi this is Amin Jan Ibrahimi I am Us citizen my connected return back to Us flight was on Dec-17-2022 at 3:40 pm from Jeddah to Dubai and from Dubai back to Riyadh Saudia Arabia and than From Riyadh Saudia Arabia to JFK New York at Dec-18-2022 at 5:50 am and reached here at 11:15 am Dec-18-2022 with no luggage’s of 2 bags with expensive personal belonging inside but from side 2 days I am getting messages to my USA phone number to get your bags from Terminal 1 Dubai
Than how can I am at US right now the bags are in Dubai it was Saudia Arabia airline responsibility to transfer the passenger with their luggage’s not without luggage’s so I want my luggage’s in anyway that’s not acceptable for me I reached home without luggage’s I am not gone forgive Saudia Arabia airline for this big mistake at all
lost my luggage on my flight from ABHA airport to KHARTOUM airport ,made areport,multiple complains,many calls ,no one is responding and one help me or giving me even right information .Saudi airlines get in touch with me other wise ihave no other choice bedsides hiring alawyer
Report Number;KRTSV 43555
My contact mobile Number;0542273790 and 0558654665
My Email; email@example.com
MY Bag was lost with the above detail. I was told via email that the bag was forwarded from Riyad to Beirut with SAUDIA AIRLINES o/b SV643/04NOV. Request you apdate me on my lost bag
Travelling from Kuala Lumpur to Munich via Jeddah Male Malaysia
I have made this claim since 08 Oct 2022, there were no response from Saudi Airlines.
I need a official notice report form Saudi to make a report for my Insurance purposes and my company to explain the company’s belonging that lost item during that period of times.
There nobody answering the call. The phone number is a complete faux. Total disappointment of SAUDI poor services.
I received below message
Dear GHULAM DASTAGEER,
We have received your ticket 463027, and we will get back to you as soon as possible.
Here is your ticket details
Created On:03.10.2022 06:05:18 UTC
Expected Completion Due Date:04.10.2022 06:30:00 UTC
Guest Relations – Baggage Complaints
Still i did not receive my baggage,2 weeks passed.
Travelling from: Manchester – Jeddah – Male – Singapore
Airline number: SV124, SV786
Travelling time: 15.15 hrs (28/6) – 19.05 hrs (29/6)
Claim reference: SINSV13234
Tag number: SV204516
Ticket number: 065214121958802
Passenger name: Nurin Adnan
I have made this claim since 29 June 2022 and since then, there were no response from Saudia Airlines. I checked with the airlines office at my local airport and they promised to call me back in 2 days but, it has been over 2 months already. I even made an online baggage claim and called the customers service repeatedly but they only sent me the online link over and over. PLEASE HELP AS WE HAVE IMPORTANT STUFFS.
Lost my baggage on a Saudia flight 21 days ago. I have received 0 response to my baggage claim (ref 447855). Every time I phone the “customer services” they tell me to fill in the claim form, which I already did and is completely useless. Please can somebody address the claim so that I can pursue compensation with my own insurance company – I simply need closure of the case.
Could never imagine this would happen to me but it happened, my baggage was lost. It’s been a week since I arrived on a vacation and have no clothes, no swimming suit no cosmetics, NOTHING. My vacation is spoiled plus I worry about my lost belongings every day and try to call to the airport for some news. My baggage is my life, everything is there! No news, nobody knows where it is. Moreover Saudi airlines do not reply me on email. How come that somewhere there’s my baggage with the number of the flight and my last name and nobody doesn’t know what to do with it ?!!
I’m traveling from Lucknow to Khartoum
Date 27/05/2022 but my bag did not arrive
I contact the airport everyday but my bag has not arrived yet
Have you received your luggage now?
I refer to our bagage claim/ticket with reference 440464 (see below)
Sofar we haven’t received any reaction
Please can you inform us ? Do you need any additional information ?
Thanks and regards
Service Ticket – Creation Notification
Dear Tony Vanderheijden,
We have received your ticket 440464, and we will get back to you as soon as possible.
Here is your ticket details
Created On:17.08.2022 12:47:21 UTC
Expected Completion Due Date:28.08.2022 06:30:00 UTC
Guest Relations – Baggage Complaints
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we were travelling back from Pakistan to Germany and lost one booked hand bag ( gifts). We have not recevied any update yet.
Thanks a lot! Today our bag is delivered to our home by Saudi Airline. Thanks gain
We came from Cairo to Doha at 13/8/2022( Cairo to Jadah then Jadah to Doha )through Saudi airlines SV308, all bags(8 Nos.) not received ,we have more problems to contact with you and no action till now from your side , that matter too bad for your name and no any body deal with you need again to deal with your name , please respect people. which trust your name and take action for return our bags.
Waiting for your reply and action.
Saudia Airlines very bad 👎 Quality Airlines like PIA Airlines my also all 7 luggage lost food not good very set is service vary bad. Tv not working. Very bad Quality Airlines ould plane.
Did you find a luggage 🧳?? I also missed my luggage. Today is 10 days 😪 ago
More than two weeks now, my baggage was lost buggade Saudi airlines.
Claim no 21215, I have return flight after 2 weeks. Please help to relocate the bag. Thanks
Hello, lost luggage made a report, multiple complains, many calls. No one is responding and giving me information. Saudia airlines get in touch with me other wise, i have no other choice besides hiring a lawyer and seu your company.
Report number: DXBSV95714
Have you find your luggace yet? My luggaces also lost yesterday 11/23/22 by Saudi Airlines SV 35.Did you hire lawyer yet? any luck?
goodday, i have the same issue in saudia airlines .. my luggage was lost when i was arrive at NAIA terminal 1 from riyadh to manila .. JULY15,2022 .. the agent representative said that my luggage is in Cairo International .. and they will deliver it in 2 to 3days but still now no update from them and i try to contact the number that they given to me but all numbers no answer ..please kindly help me regarding this matter the things inside of my luggage is very important..
FLIGHT NUMBER: SV870
BAGGAGE TAG NUMBER: SV568076
I traveled from Dammam to Jeddah to Bangalore by Saudia airlines flights SV1115-SV866 on 08th & 09th July.
Passenger name: Vijay Pitchai
PNR #: U36KPX
Carrier-bag tag number: SV164774
The check-in baggage was found missing at Bangalore international Airport.
I have filled the relevant forms at the airport for safe delivery of the luggage to my home address.
It is already 13th July, would like to know when can I expect to receive the luggage.
Thanks & Regards,
I have also lost my Hand Carry bag flying from karachi to RUH via Jeddah on 12th july 2022.
I just have got the Claim # RUHSV94536 Is there any one in same flight ? How long does it take to get update?
Please help us get our baggage as soon as possible as we are here in europe just for few days doing back packing. Already we had to book hotels as our tents, trekking shoes and sleeping bags were in the check in luggage. Also our warm clothes, food, etc were in the bag . This has already caused us a great inconvenience as we had to cancel our hiking trips in wait of the bags and also we were not prepared. I request the airlines to please locate our bags asap and also compensate for the loss as we need to buy essentials for hiking asap as we have come here just for few days to travel
File no.- GVASV15672
hello did you receive your luggage already? how many days you waited?
We also have lost our baggage on return from visit to makkah via saudi airline. Its a huge Worriment for visitors
Now what is process to track our baggage because no response on complaint to relevant staff
lost my baggage jeddah frome QAL QAISUMAH MY BAGGAGE IS STILL TO QAISUMSH AIR PORT. I WONT TO COME BACK HER JEDDAH .MY BAGGAGE.MY NUMBER IS SV1484 CLAIM NO;JED/64989
My Missing Baggage..
Jeddah Airport , to jazan .. no number ..
sv 1766 today 2022 July 5, tag .. 8607 EY .890247 … Name: May Bangcaya … 😪😪Please help …
do your luggage is already with you? because we have same issue
Dear SAUDIA Guest Relations, Jeddah, KSA
I traveled from JED (Jeddah) to MAA (Chennai) on SV768 – 30/06/2022 @ 3.05AM morning flight.
Although the flight was late by 47 min in Jeddah itself and landed in Noon at Chennai with a total 1.20 hrs late “I was shocked after unable to find my baggage in Chennai Airport’s Arrival Bay”. So, I queued with other co-passengers to make complaint for my missing baggage on before I leave on the same day. The person in-charged was so terrible and not shown any sense over passenger’s depression but was very fond on chatting, texting and talking to his family and others than attending missing baggage passengers.
After passing through a long queue, i gave all the information asked to update SAUDIA PIR and (with out/not giving any of the complaint number for online tracking) they told me very causally that the baggage may take 2 week to deliver to me.
As I lost my dresses and cosmetics in the baggage, the delay caused me huge stress, time loss, money loss to go for another round purchases in CHENNAI added with strain. So, let me know the procedures to get back my baggage and valuables also share me how to claim the baggage delay compensation as per SAUDIA/GACA protocol.
Flight Number: SV768, Travel Date: 30/6/22 @ 3.05AM, Final Destination: MAA (CHENNAI)
My Missing Baggage Tag was 0065 SV 308628
We received the baggage today in good condition… Thanks a lot to the TEAM who cared our valuables and sent to our destinations.
hi can i ask what action do you do so you luggage deliver to you early?
how long did you received your luggagae from the date it lost ?
hope you reply my luggage is missing too its been 10 days
Same incident happened to me same flight.
Last week. Jedah to chennai.. Just want to know you received your luggage after wards
Rubbish airlines for 2022 do not travel again
my baggage lost from air line jeddah airport since 4 feb 2022 till today nothing any action from saudi air line , my claim no JED SV59542
PLEASE UPDATE LONG TIME NO ACTION OR REPLY!!!!
hi sir .. i want to ask if you already receive you missing luggage were the same issue
I travelled from KL to Munich on 30/4/22. When arrived in
Munich on 30/4/22, I unable get my baggage in the airport
loading bay. So, I queued up to make a complaint for the
missing baggage on the spot. The person in-charged take down
all the inform from me and told me that the baggage maybe
will take 3-4 days to deliver to me. I only received my baggage
on 4/5/22 at 8.40pm (at Munich time). The baggage delay from
30/4/22 to 4/5/22 almost 5 days. I would like to claim the
delaying compensation. Please advise me how to claim the compensation.
Flight Number: SV841 & SV175
Date of flight: 30/4/22
Hello. I have same situation. Did you able to get your luggage?
hi rose ann .. were same issue as well do you receive you luggage already or not yet
I travelled from Jeddah to Islamabad on 28th April 2022
Saudi Airlines lost my on baggage
And still they not call or any contact to me
And also authorised people on Islamabad Airport are very rude and uncooperative
6 may 2022 I came from jed / del my 1 carton not receive till now please help me
my luggage delayed for 5 days from Jeddah to bey and once received last one last Wednesday i lost a very sensitive diabetic injections.
so please contact me soonest.
Dear sir .i was travelled by saudia airline on 01 may 2022 jeddha to najran.but i could not received my luggage in najran since one week.my luggage number is FZ 538702. please help me and send my luggage to najran airport.i hope your airline should me help.
On 28 April I was travel from MED to JED and then JED to KHI via SV1431 and SV 700 very disappointing that first time the all journey was unpleasant.
1. SV 1431 late more than one hour
2. SV 700 also late more than one .
3 very pain full is that at KHI from out of 12 items I have only received two items at KHI. File a complaint at Saudi air line counter (34662)
I have lost my Card Holder which includes my Driving licence, My Photo Id, My Debit Card, Credit Card and Other important Licence.
I was at Counter C in the que for flight TR 597 on 5 May 2022 flight took off at 11:00 pm local time.
I have leave my details at airport because it’s very important documents specially my licence.
I have prayed Magrib on near Counter D and then I purchased a bag from HNAK Shop with a Indonesian/Malaysian Boy.
Then I stopped by custom where I have gone through scan my hand baggage.
Then on the way to Gate 50 I purchase from a shop called AELLA duty free shop.
Then on the way to my Gate 50 I prayed isha near Gate 42 to 44
Then I went to Gate 50.
I have lost my most valuable items between these places.
I have fully believed on Jeddah authority center to please help me on this matter so I can get my belongings.
I would really appreciate your help on this matter.
Hello my case number is SINSV13130 and my Al Fursan number is 78731870. I have lost all my 3 bags on my flight SV 786 from Jeddah to Singapore. Please send all my baggage to my home in Singapore asap
Please help me I have a lost my luggage 22/03/2022 Time 9:55pm my claim no is DMMSV34319 UDDIN Please check and give me my baggage it’s urgent our give me money for my baggage lost
My contact number +966573018214
HELLO I HAVE ALSO NOT RECEIVED MY BAGGE ON MY FLIGHT ON 30TH APRIL. I WOULD LIKE TO KNOW IF YOU HAVE RECEIVED YOUR BAGGAGE? IF YES THAN HOW LONG IT TOOK
Please help me to find my lost baggage. I arrived in Yanbu, Saudi Arabia on Thursday April 7 10:55 pm flight # SV 1581. Until now I did not recieved my baggage. I already talk to the baggage counter, he just tell me that he will call me but until now I did not recieved any call from him. Please here me fir this matter. Thank you.
I recently flew with your airline and I have found that my stroller is damaged. I filed a report at the airport immediately after my flight. Since then, I have tried to fill out your form on the website, without results. The form gets stuck every time I press ‘submit’. I am also trying to contact you by phone, but I cannot reach you unfortunately. Where can I send my claim to now?
HI I am vikram sen, and its kind of late report and try my luck to find my lost stuff in your reserve area. I travel detail are below. i lost my right side airpod inside the flight which i came to know letter. it must be found by cleaning staff and submitted to lost and found dept Dammam. as i reported the incident late so they not able to provide me solution or conformation and asked me to write here. kindly check if you have still with you and not discarded.
Travel date : 29 Sep-2021
Airline Saudia SV1264
Seat : 32 J
Destination : Gassim To Dammam
Name Vikram Sen
i would apricate if i get any help on this.
Salam everyone, I arrived at JFK through cairo – jeddah yesterday. I’m missing one of my Bags. I was able to file a claim at the airport. Any help would be appreciated.
Sir my beg miss
Flight no sv 599
Dubai to jaddah
M siddiq kodwavi
Dubai to jed
11 march 2023
Can you please tell me if you have had any luck finding your suitcase. I am in the same position , flying from Lahore to London through Jeddah and one of my bags is missing.
Do let me know if you have found yours and if so, how?
My wife did not receive her two bag at BLR (Bengaluru, India) Airport on 19/02/2022, departure from Jeddah. The details are as below :
Flight # SV866 (FEB 19, 2022)
Ticket # 0656914855835
Tag # 0065 SV 656204
Tag# 0065 SV 656182
Please check, find out and let me know. Also I would like to inform you that, all the basic necessary items & perishable items were placed in that baggage, need your support to compensate it accordingly. Also She had travelled alone almost 500 km from the arriving airport to the final destination(Mangalore) without the necessary items. This kind of service never been expected from Saudi Airlines.
Could you please advice us at the earliest.
My only bag did not arrive yesterday at Jeddah Airport. Departure from ABAH.
Please contact me soon as possible as I have some valuable things in it.
ticket number 065584078556601
tag number SV470654
Mob# : +966 550 76 2804
I did not receive my one bag at BLR (Bengluru, India) Airport on 09/02/2022, departure from Jeddah. The details are as below :
Flight # SV866 (FEB 09, 2022)
Ticket # 065691829887201
Tag # 0065 SV 298513
Please check, find out and let me know.
One of my bags did not arrive yesterday at AMS Airport. Departure from JED.
Please contact me soon as possible
ticket number 065954487131601
tag number SV882764
Hi my mother arrived yesterday 21/1/22 on Saudi Airline SV 735 from Lahore. His luggage got lost if someone has please contact 050-225-9532
This is parvez Sikder
Flight no Sv 021 from jeddah to JFK on 01/03/22
My luggage was interchange
Please call me 6095536946
My luggage has been lost for 4 days now, no news at all, costumer services numbers not answering (4 numbers!), online checking on worldtracer gives no info at all. This is such bad service, I did not lose my bag, the airline did, and they do nothing to assist us. Boo!
I travel from Dubai to Riyadh. ( Dec. 14 2021) time 20:30 SV 561
Riyadh to Manila ( Dec. 15 2021) time 23:45 (SV 862) SAUDIA
But my baggage is still in Dubai.. It’s been 5 days still I cannot contact the number there give me. I report in the same day at my arrival (Dec 15 2021)
The file red. number is MNLSV35574
Tag number of my Bag is 065 SV 235852
My ticket PNR: KFIYAC
TICKET: ETKT 065213459795401
( DUH to RUH) SV 561 SAUDIA
FOR my other flight
Riyadh to Manila (SV 862)
PNR : KFIYAC
TICKET: ETKT 065213459795402
I just received the baggage today.. Thanks God I got it before I go home..
شكرا جزيلا لك على الخطوط الجوية السعودية
Salam. I arrived in Saudi Arabia last nov.27, 2021 from Manila to Abha thru SV 1661 and when i reached Abha airport I didn’t get my other lagguage. It”s already been 10days and until now i cannot reached any saudia costumer service. Please have my baggage send to me.
On 23 of December from dammam to Cairo, at Cairo airport received my 3 bags with totally damaged, I reported to saudi office at arrival time , they only give me only one bag, I sign paper for that, the office talke to their administration and inform him to compensate me with only one, please find out and compensat me with other 2 damaged
Hi i have lost my baggage I didn’t get
Flights number. SV 805 saudi arabian airlines
Tickets number. SV/etkt 065 6909772458 for hossain/Alamgir mr
some items lost.
my baggage is cut by blade or knife
I did forget my bag at Heathrow airport flight
SV 111 02 nov
My name al Frawan 15022809
To lhr Sv 12 02 nov
Please call me 07519010000
My brother fly out from London Heathrow to Jeddah king Abdul Aziz international airport on 25th of August, flight number was SV112, still he did not receive his baggage in Jeddah. Baggage tag number is 0065 SV 214857. My brother name is Mr Tofayel Ahmed Chowdhury, he reported to Jeddah king Abdul Aziz international airport baggage missing department on 26th of August after arrived. Immediate they checked and told him baggage did not board on the same flight, still baggage in Heathrow airport. They gave him a receipt with claim reference number, which is AHL SV 56569. Today I spoke with my brother still no one contact with him about his baggage. He is suffering lots of without baggage. Therefore I am checking his baggage on behalf of him. Please let me Know where his missing baggage and what shall we do in the moment.
The bag did not reach two sides