Manage my booking: A service launched by Saudia to manage everything from your home

Saudi Airlines is relaxing its commercial measures in order to allow its customers to travel serenely on its routes and air routes. Passenger customers modify or postpone their trip, free of charge, and sometimes by paying taxes (depending on the booking conditions of their flights).

If your flight is canceled
In this hypothesis where flights are canceled by the Saudi company, the latter proposes the modification of the tickets initially non-modifiable or modifiable with costs or the setting in credit of the ticket.
If you want to change your flight
For customers who wish to change their flight on their own, the Asian carrier also makes it possible to modify flights that were initially non-modifiable or modifiable with a charge or to put the ticket in credit. Customers will be able to postpone their trip within the validity limit of one year from the issuance of their ticket and under certain conditions.

Change passenger name

If you have made a spelling mistake regarding your name or that of a passenger, or if you wish to replace a passenger with another, you can modify your reservation on the Saudi airline's website by going to saudia.com. Once inside, point your cursor or finger to Manage in the small reservation form tab at the top of the page; Enter your email address and password or booking number to log in to change the passenger name.

Flight change and modification (dates, times or itinerary)

It is possible to change the route or dates of your flight, but each passenger will have to pay a management fee per flight as well as the difference between the price of the original ticket paid and the cheapest ticket available for the same flight at the time, where the modification is made. It is often more profitable to buy another ticket full pot than to modify the one you have in your hands.

Delayed or Canceled Flight? Need to change the new date / time offered by Saudi Airlines?

If you notice a delay of more than 3 hours on arrival or your flight is canceled, you may be eligible for compensation in the amount of € 250 to € 600 per passenger. But if ever the company announces the cancellation of your flight and gives you a new date and time of departure, you are entitled to change it free of charge.

Changing a baggage allowance

You can modify your reservation online at any time to add or remove checked baggage. If you show up at the airport at the baggage drop counter with checked baggage not declared on the reservation, additional charges may be incurred when checking in that baggage, if the same baggage is only declared at the boarding gate, it will cost you more, be sure to check the maximum baggage dimensions allowed in the cabin to be sure to board with your baggage and not to have to put it in the hold at the last moment.

Cases where you cannot use this service

This service is not available to passengers traveling on flights that have been booked with a travel agent. Flights booked with exchange of rewards, flights already registered, flights that have been canceled by passengers, or purchased with a promotional code, including multi-destination flights.

If your changes cannot be made online, please contact your airline by calling a customer advisor.

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